Retail, Click & Collect and Delivery Information
We open for retail "walk in" business at Joy Street, Barnstaple.
Click & Collect
Place your order online via the website or through the Facebook shop facility and select 'Click & Collect' at the checkout. You will be able to enter a date and time on which you wish to collect the order. Payment for your order will be taken online and the order itself is immediately sent to the shop for preparation.
Please note that it is important that you stick to the chosen collection time. We will likely be preparing orders shortly before the collection times. If there are any problems with your order we will contact you.
You will receive automated notifications by text and email as the order goes through our systems and the butchers prepare your order for you. When collecting your order, please have your order number to hand to help our butchers bring your order out to you.
We are offering a free delivery service for all orders within 20 miles driving distance of our shop if your spend is at least £60.00.
Orders of less than £60.00 but more than £15 are free if you are within 5 miles of Joy Street and there is a £4.00 fee if you are more than 5 miles from Joy Street but within 20 miles.
Orders for less than £15 are charged a £2.00 fee if you are within 5 miles and a £6.00 fee if you are more than 5 miles but within 20 miles.
When going through the checkout, please select 'North Devon Delivery' and chose a date for you order to be delivered.
Please note that the delivery date is not guaranteed and we may need to change it. If we do need to change it, we will contact you.
You will get automated messages on your mobile and through email from our systems as the butchers prepare your order, when it is put on the van and when it on it's way to you. You will also be able to track delivery via the link in the email. Don't worry if the van doesn't follow what you may think is the obvious course! There is method (and software) in our madness.
Our drivers will not require a signature, but will take a picture using our app as our proof of delivery.